QUALITY MANAGEMENT - ISO REGISTERED
At IPC, we believe that the customer defines quality. That's why our Total Quality Management program is focused on the development and delivery of products and services that target your needs and requirements.
IPC recently became ISO 9001:2000 registered.. This certification identifies eight principles that create value for our customers.
- Constant customer focus
- Positive leadership
- Involvement of people
- A process approach
- A systematic approach to management
- Continuous improvement of products, processes and people
- A factual approach to decision making
- Development of mutually beneficial supplier relationships
IPC's strategy for quality also includes Six Sigma metrics (process monitoring and assurance), a Systems Improvement initiative, a Lean Manufacturing approach, a Quality Assurance Reporting System, and a Total Productive Maintenance system (to monitor and assure the effectiveness of our equipment).
You're serious about quality. So is IPC.